Refund policy

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must be unused, unopened, in its original packaging, and, where applicable, have the original safety seal intact. You’ll also need the receipt or proof of purchase.

To start a return, contact us at midwestmethodco@gmail.com.

If your return is accepted, we’ll provide you with return instructions and, when applicable, a return shipping label. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any return questions at midwestmethodco@gmail.com.

Damages and Issues

Please inspect your order when it arrives and contact us as soon as possible if your item is defective or damaged, or if you receive the wrong item. We’ll evaluate the issue and work to make it right.

Exceptions / Non-Returnable Items

For health and safety reasons, opened or used supplements, powders, capsules, gummies, or other ingestible products cannot be returned unless the product arrived damaged, defective, or incorrect.

Gift cards are also non-returnable.

Sale or promotional items may be final sale unless otherwise stated at the time of purchase.

If you have questions about whether your specific item is eligible for return, contact us at midwestmethodco@gmail.com before sending it back.

Exchanges

The fastest way to receive a different product is to return the item you currently have, if eligible, and place a separate order for the new item once your return has been accepted.

European Union 14-Day Cooling-Off Period

If merchandise is being shipped into the European Union and applicable law provides you with a right to cancel or return your order within 14 days, that right will apply in accordance with applicable law.

Returned items must be unused, unopened, in their original packaging, and, where applicable, have the original safety seal intact. You’ll also need the receipt or proof of purchase.

Refunds

We’ll notify you once we’ve received and inspected your return and let you know whether the refund has been approved.

If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please remember that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at midwestmethodco@gmail.com.